Are you thinking to buy mobile phones and connect internet service at home? These tips will help you:
Look around for alternatives
Before buying a mobile phone, look at different plans available; compare the prices, quality, specifications and its compatibility with the network available. Think about using pre-paid mobile phones. Regarding the internet service also, compare between services and providers before choosing any plan. Check pricing and services you need and go with the affordable and suitable for you.
Go through the contract
Read the terms and conditions of the contract well before agreeing to it and have a copy of it for your use. Even some mobile phones require signing a contract so read it well.
Know about your payment
Before signing a contract, have known how you will be making payment. You need to be careful because you might be charged more than required if you cross the deadline of the package or data plan.
Check network strength
Check the network coverage of the service provider where you live and also about network quality. You can subscribe to the service of the network which has the best signal in your area.
Beware of free ringtone offers
There are free ringtone offers that are genuinely free while others may be scams to fool customers. Before you subscribe to free ringtone offers go thoroughly to network service providers’ terms and conditions so that you are not agreeing to charges applied to free ringtones.
Beware of scams
You might be duped by emails asking you to open the attachment and enter a competition to win prizes. Never ever believe such emails. Do not open it or respond to it. It is one of the topmost internet scams to deceive people.
File a report if your phone is lost or stolen
As soon as your mobile phone is lost or stolen, report about it to your service provider. They will stop the service in it. If you do not report, you may have to pay for the calls you have not made. But if you have subscribed to some kinds of plan you still have to pay the monthly contract fee.
Keep a copy of contract paper
After signing a contract paper for your service, or buying a mobile phone keep a copy of the contract paper or receipt as an evidence of the deal made. It will come in use if anything goes wrong with the phone immediately after you buy it.
Check your data usage
Check your data usage so that you don’t cross your data limit. It will cost you extra charges. You can check it either by sending text, calling or checking your account online.
About Prepaid phone cards
If you have any problems with your prepaid phone card you can call the customer care and resolve it. You will get the help from customer service regarding the call tariff, expiry date, value of the card and extra connection fee.
Other than this, if the problem can’t be sorted out with your service provider, contact the TIO on 1800 062 058 or visit www.tio.com.au
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