There are many aspects that you need to be careful about while choosing the educational institution where you want to complete your studies as well as the course you want to pursue. 
Here are a few points to take into consideration:
- Check whether the institution is good and whether the course you want to study is present there.
- Always check the credentials of the institute. It should be registered to give training in the course you want to study. To check this you can go to Commonwealth Register of Institutions and Courses for Overseas Students website- cricos.education.gov.au.
- Make sure you pay any fees only after you have signed the written agreement. Also read the agreement very carefully and make sure you agree to all the terms and conditions.
- In a case where you want to leave the training/education in middle or want a transfer, you may not get a refund of fees paid. Make sure you know terms and conditions regarding this as well.
- You need to be released from the previous institute and have a letter from them to support it. Otherwise, you will not get admission into the second one.
- Do not pay any money to the education provider without receiving a letter of admission/release.
If you have any query regarding studies, lodging, work etc… you shall contact International Students Office of the institution you are in. In the case of any query or some help required, you may also contact many agencies that are operating on these lines only. Their work provides information on various issues that are faced by international students and provide assistance in case of disputes. Take a look at some of them below:
- Australian Education International:
This takes care of all the issues regarding the training/education/course not provided by the provider you have opted for including issues of the closing of that institute. You can contact Australian Education International by using the helpline number 1300 615 262 or by their website www.internationaleductaion.gov.au. Here you can find ESOS Enquiry Form wherein you can post your query. The site also has information about what to do if in case you need transfer to other educational institution and what are your rights and duties as a student.
- Overseas Students Ombudsman:
This is for the students who are connected with private educational institutions and have some problem which has not been solved even after informing them.
Contact: 1300 362 072
- Commonwealth Register of Institutions and Courses for Overseas Students:
This is to check that the institution you are opting for is registered to give the desired training.
- You can also visit this site for more information on education in Australia- cricos.education.gov.au
- Department of Immigration and Border Protection
In case of any queries about your visa, you may call on 13 18 81 or visit the website www.border.gov.au
- Ombudsman NSW
In case you are excluded from a TAFE course or a university and wants to resolve the issue, you have the full right to do so. You may call on 02 9286 1000 or 1800 451 524 (for outside Sydney). You can also visit the site- www.ombo.nsw.gov.au
